Terms of Service

Campaign availability is not guaranteed. The campaigns available to a Streamer may depend on:

• Geographic region
• Advertiser targeting preferences
• Language and audience match
• Content category and platform rules
• Past performance and quality metrics
• Fraud or risk assessments
• Internal safety and suitability criteria

We may approve, deny, restrict, or remove a Streamer from any campaign at our sole discretion. We are not obligated to provide reasons for eligibility decisions.

Streamers have no entitlement to participate in specific campaigns or to receive any minimum number of campaigns.

Participation in campaigns is always subject to availability, advertiser requirements, and internal review processes.

No Obligation to Serve Ads: We are not obligated to serve ads at any time, regardless of eligibility. There is no minimum fill rate, no minimum earnings guarantee, and no commitment to deliver any specific volume of campaigns. Even if eligible, campaigns may be paused, delayed, or not delivered at our discretion. This does not constitute a breach of these Terms.

No Disclosure of Internal Detection Logic: We may provide high-level reasons for certain actions, but we are not required to disclose internal methodologies, thresholds, data sources, vendor tools, or detection logic, except where required by law.

Streamers must:

• Properly flag the stream as branded or sponsored content on Twitch, YouTube, or any platform they stream on.
• Comply with all applicable local advertising, disclosure, and consumer protection laws, including (but not limited to):
  • FTC Guidelines (USA)
  • EU/UK advertising disclosure rules
  • Local country-specific sponsorship laws

Failure to comply may lead to the removal from campaigns, withholding of earnings, or account suspension.

Streamers are solely and exclusively responsible for ensuring that all required advertising, sponsorship, and commercial disclosures (including but not limited to labels such as "#ad", "#sponsored", platform-specific branded content flags, or gambling-related notices) are correctly applied in accordance with applicable laws and platform rules.

StreamPlacements does not control, verify, or enforce the legal sufficiency of such disclosures and does not provide legal advice. StreamPlacements shall not be liable for any failure by a Streamer to comply with disclosure, advertising, or consumer protection requirements.

Streamers only earn revenue when the banner is 100% visible on their stream. Our detection system verifies visibility and placement continuously.

The following will result in no earnings during the affected periods and may be classified as invalid placement or manipulation:

• Hiding, covering, or obscuring the banner
• Resizing or cropping the banner
• Placing overlays, alerts, or widgets above the banner
• Altering banner opacity or modifying its appearance
• Placing the banner source partially off-canvas or outside the visible stream area
• Applying cropping filters, transforms, or visual effects that alter banner visibility
• Hiding the banner on some scenes or switching scenes to avoid detection
• Placing the banner under other overlays intermittently or periodically
• Creating multiple instances of the banner source or duplicating placements
• Embedding streams on external websites or apps for artificial view inflation
• Operating non-content streams primarily to generate impressions (e.g., repeated loops, artificial reruns, or continuous rebroadcasts not intended for genuine audience engagement)
• Any form of manipulation intended to bypass the detection system

This list is non-exhaustive. Any configuration or activity that prevents accurate tracking, visibility verification, or campaign reporting may result in earnings being invalidated.

During an active campaign placement:

• The StreamPlacements chat bot must remain a moderator in the channel at all times.
• The Streamer is responsible for ensuring moderation permissions remain active.
• Removing or restricting the bot may result in paused campaigns, reduced revenue, or removal from campaigns.

Some campaigns may include additional requirements such as:

• Minimum viewer count
• Required stream category
• Additional disclosure obligations
• Text or voice callouts
• Minimum on-screen time

All campaign-specific requirements must be followed to earn revenue.

StreamPlacements operates a risk-based integrity system. Certain activity may be restricted, adjusted, or excluded from payment regardless of intent or fault, to protect advertisers, the Platform, and ecosystem integrity.

We may classify traffic as invalid or suspicious based on automated systems, third-party signals, and risk assessment. Invalid traffic or suspicious traffic can be excluded from compensation even without conclusive proof of fraud or manipulation. Our measurement and determinations are final for payout purposes. The burden of providing a credible explanation for anomalous activity rests with the Streamer.

Account Limitations: We may limit participation to one account per individual, entity, and/or one account per channel. Operating multiple accounts to exploit payouts, circumvent restrictions, or artificially inflate earnings is prohibited and may result in account termination and forfeiture of earnings.

The following actions are strictly prohibited:

• Viewbotting or artificial viewer inflation
• Embedding streams on websites or apps to manipulate view counts
• Fake engagement or non-organic traffic sources
• Attempting to bypass visibility detection
• Using multiple accounts to exploit payouts

We may reduce, withhold, or revoke payouts and suspend accounts if fraudulent or abusive activity is detected.

In addition to the requirements above, Streamers are prohibited from using the Platform to:

• Violate any applicable laws, regulations, or third-party rights
• Transmit, distribute, or display any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
• Impersonate any person or entity or falsely state or otherwise misrepresent affiliation with any person or entity
• Interfere with or disrupt the Platform, servers, or networks connected to the Platform
• Collect or store personal data about other users without their express permission
• Use automated systems (bots, scrapers, etc.) to access the Platform except as explicitly permitted
• Reverse engineer, decompile, or disassemble any portion of the Platform
• Remove, circumvent, or disable any security or protection mechanisms
• Use the Platform in any manner that could damage, disable, overburden, or impair our servers or networks
• Engage in any activity that violates the terms of service of any third-party platform (Twitch, YouTube, Kick, etc.)

Violation of these prohibited uses may result in immediate account termination, forfeiture of earnings, and potential legal action.

StreamPlacements maintains brand safety standards and may restrict or remove campaigns from streams that contain content deemed unsuitable for advertisers. Prohibited content categories include, but are not limited to:

• Hate speech, harassment, or discriminatory content targeting individuals or groups
• Pornography, explicit sexual content, or nudity
• Illegal drugs, drug use, or promotion of controlled substances
• Extreme violence, gore, or graphic content
• Extremist content, terrorism, or content promoting illegal activities
• Illegal gambling or unlicensed gambling operations
• Content that violates intellectual property rights
• Content that violates platform terms of service (Twitch, YouTube, Kick, etc.)

We reserve the right to remove campaigns, suspend earnings, or terminate accounts immediately if content is deemed unsuitable, regardless of whether such content was present at the time of campaign assignment.

StreamPlacements reserves the right, at its sole discretion, to classify any traffic, impressions, views, engagement, or activity as invalid, non-billable, anomalous, or ineligible for compensation, including but not limited to activity that:

• Exhibits sudden, abnormal, or unexplained spikes in viewership or engagement
• Does not reflect typical organic audience behavior
• Originates from automated systems, proxies, VPNs, embedded players, traffic exchanges, or incentivized sources
• Cannot be reliably verified as legitimate by our systems or third-party data sources
• Poses financial, reputational, or compliance risk to the Platform or Advertisers

A determination of invalid or non-billable traffic does not require proof of fraud, wrongdoing, or intent by the Streamer.

Dashboard Earnings: All dashboard amounts are Estimated Earnings as defined in Section 6.6. Displayed amounts do not constitute a promise, guarantee, or entitlement to payment.

To receive a payout, a Streamer must:

• Reach at least $20 USD in confirmed earnings
• Provide a valid PayPal email address
• Complete any required verification steps

Creators are solely responsible for ensuring that the PayPal email they provide is correct. Payments sent to an incorrect PayPal address cannot be recovered.

Payouts are issued via PayPal only.

Streamers are responsible for:

• PayPal fees
• Ensuring their account can receive payments
• Maintaining accurate payout information

Payouts occur on a monthly schedule:

Payouts for earnings from the previous month are paid on the 20th of the following month. (Example: Earnings from June are paid out on July 20.)

We may delay payouts if:

• Fraud is suspected
• Technical or PayPal issues occur
• Verification information is missing or inaccurate

Unpaid balances below $20 are forfeited upon account closure.

StreamPlacements Discretion: StreamPlacements retains sole and final discretion to determine:

• Whether impressions, views, or engagement are billable
• Whether earnings are payable, reduced, adjusted, or voided
• Whether traffic complies with advertiser requirements and platform integrity standards

Our determinations are final and binding. We may provide high-level reasons for certain actions, but we are not required to disclose internal methodologies, thresholds, data sources, or detection logic, except where required by law.

Streamers are solely responsible for reporting their own taxes, including income tax, VAT, GST, or any other applicable obligations in their jurisdiction.

Emberforge Ltd. does not withhold or submit taxes on behalf of Streamers unless legally required.

Estimated Earnings: All earnings displayed in the dashboard are "Estimated Earnings" and represent preliminary calculations based on real-time tracking data. Estimated Earnings are not owed, payable, or guaranteed until they become Confirmed Earnings.

Confirmed Earnings: Earnings become "Confirmed Earnings" only after passing a validation window, review process, and approval by StreamPlacements. The validation window may extend beyond the campaign period and may include post-campaign analysis. Only Confirmed Earnings are eligible for payout.

Estimated Earnings may be adjusted, reduced, or invalidated during the validation process based on traffic quality, compliance verification, fraud detection, or other integrity checks. The final Confirmed Earnings amount may differ from Estimated Earnings shown in the dashboard.

StreamPlacements reserves the right to:

• Adjust earnings downward after validation if traffic is determined to be invalid, suspicious, or non-billable
• Withhold earnings during investigations, pending verification, or when fraud or policy violations are suspected
• Set-off any amounts owed to StreamPlacements (including chargebacks, penalties, or damages) from future payouts
• Clawback already paid amounts if subsequent investigation reveals invalid traffic, fraud, policy violations, or errors in payment calculation

Any obligation to repay clawed-back amounts or amounts subject to set-off survives termination of your account or these Terms. You agree to promptly return any amounts that are clawed back or subject to set-off upon our request.

You acknowledge that you are not entitled to payment for traffic we determine to be invalid or non-billable under these Terms. To the maximum extent permitted by law, you agree that disputes regarding such determinations are limited to the complaint process in Section 21 and do not create any right to payment for invalid traffic.

All payments for campaigns are final and non-refundable. Once a campaign has been purchased and payment has been processed, no refunds will be issued under any circumstances, including but not limited to:

• Campaign cancellations, whether before or after launch
• Rejected campaigns due to policy violations or safety concerns
• Technical issues or service disruptions
• Undelivered impressions or campaign performance issues
• Changes to campaign requirements or advertiser preferences

By purchasing a campaign, you acknowledge and agree that all payments are final and that you will not be entitled to any refunds, credits, or compensation for any reason.

Initiating a chargeback or payment dispute may result in immediate campaign suspension and account termination.

We may suspend accounts, earnings accrual, campaign delivery, or payouts separately from termination. Suspension may occur:

• During investigations of suspected violations, fraud, or policy breaches
• Pending verification of account information or compliance with requirements
• When anomalous activity or invalid traffic is detected
• When cooperation with investigation requests is required (see Section 20.1)
• For risk mitigation or brand safety concerns

During suspension, earnings may not accrue, campaigns may not be delivered, and payouts may be withheld. Suspension does not constitute termination, but may precede termination if violations are confirmed or cooperation is not provided.

Nothing in these Terms limits or excludes mandatory consumer rights that cannot be excluded by law, including but not limited to:

• Rights under consumer protection legislation in the European Economic Area (EEA) or United Kingdom
• Rights to receive services with reasonable care and skill
• Rights regarding unfair contract terms
• Rights under applicable data protection laws

If you are a consumer (an individual acting for purposes outside of a trade, business, craft, or profession), certain provisions of these Terms may not apply to you, and you may have additional rights that cannot be excluded. This section does not affect your statutory rights as a consumer.

You agree to cooperate fully with any investigation requests from StreamPlacements. When we request information, documentation, or cooperation regarding your account, campaigns, traffic, or earnings, you must:

• Respond within 7 days for standard requests, or within 24 hours for urgent matters (as designated by us)
• Provide accurate, complete, and truthful information
• Provide requested documentation, including but not limited to:
  • VOD (Video on Demand) links or recordings of streams
  • Analytics screenshots from streaming platforms
  • Placement screenshots showing banner visibility
  • Traffic source information and explanations
  • Account verification documents
  • Any other information reasonably requested to verify compliance or investigate anomalies
• Provide credible explanations for any anomalous activity, traffic spikes, or suspicious patterns

Consequences of Non-Cooperation: Failure to respond within the required timeframe, providing incomplete or inaccurate information, or refusing to cooperate may result in:

• Suspension of campaign delivery
• Suspension of earnings accrual
• Withholding of payouts
• Termination of your account
• Classification of affected earnings as invalid or non-billable

The burden of providing credible explanations for anomalous activity rests with you. If you cannot provide a satisfactory explanation within the required timeframe, we may proceed with determinations based on available information.