Privacy Policy

1. Information We Collect

1.1 Account Information

• Username, email address, and contact information
• User type (streamer or company)
• Streaming platform preferences (Twitch, YouTube, Kick)
• Platform user IDs and authentication tokens
• Profile UUID for secure access
• Marketing email preferences

1.2 Streamer Profile Data

• Display name and profile images from streaming platforms
• Follower counts and average viewer statistics
• Streaming categories and content classification labels
• Channel language and broadcaster type (affiliate/partner)
• Total minutes streamed and streaming history
• OBS overlay configuration settings

1.3 Company Profile Data

• Company name and industry information
• Contact person details (name, email, phone)
• Company website and business information
• Marketing budget and campaign preferences

1.4 Streaming Analytics Data

• Stream session start and end times
• Peak and average viewer counts during streams
• Revenue generated from partnerships
• Placement duration and visibility metrics
• Engagement scores based on chat activity
• Partnership performance analytics

1.5 OBS Integration Data

• OBS connection status and version information
• System status and performance metrics
• Desktop software heartbeat data
• Overlay configuration and scene information
• Real-time streaming status updates

1.6 Technical Data

• IP addresses and device information
• Browser type and version
• Session cookies and authentication tokens
• Usage patterns and feature interactions
• Error logs and performance metrics

2. How We Use Your Information

• Provide and maintain our streaming platform services
• Facilitate partnerships between streamers and companies
• Track and analyze streaming performance and revenue
• Send important service updates and notifications
• Send marketing communications (with your consent)
• Improve our services and develop new features
• Ensure platform security and prevent fraud
• Comply with legal obligations and enforce our terms

3. Third-Party Services

3.1 Cloudflare CDN

We use Cloudflare as our Content Delivery Network (CDN) to improve website performance and security. Cloudflare may collect:

• IP addresses and geographic location data
• Browser and device information
• Website usage patterns and performance metrics
• Security threat detection data

For more information about Cloudflare's privacy practices, please visit their Privacy Policy.

3.2 Google Analytics

We use Google Analytics to understand how users interact with our website. Google Analytics may collect:

• Pages visited and time spent on site
• User interactions and feature usage
• Demographic and interest information
• Device and browser analytics

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

3.3 Streaming Platform APIs

We integrate with Twitch, YouTube, and Kick APIs to provide our services. These platforms may collect additional data according to their respective privacy policies.

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With your consent: When you explicitly agree to share information
• Service providers: With trusted third-party services that help us operate our platform
• Legal requirements: When required by law or to protect our rights and safety
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Partnership analytics: Aggregated, anonymized data with partner companies for campaign performance

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Secure authentication and session management
• Regular security audits and updates
• Access controls and employee training
• Secure API endpoints and rate limiting

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Marketing opt-out: Unsubscribe from marketing communications
• Data processing restrictions: Limit how we process your data

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and analytics

Account data is retained while your account is active. Analytics data may be retained for up to 3 years for business purposes. You may request deletion of your data at any time.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@streamplacements.com

12. Legal Basis for Processing (EU Users)

If you are located in the European Union, our legal basis for processing your personal data includes:

• Contract performance: To provide our services under our terms of service
• Legitimate interests: To improve our services and prevent fraud
• Consent: For marketing communications and optional features
• Legal obligations: To comply with applicable laws and regulations